Terms & Conditions
Shopping with Coil Spring Conversions.
You can order products via our website only.
If you have placed your order on-line, we will quickly e-mail you to confirm that we have received your order. The email confirmation will be produced automatically so that you have confirmation of your order details.
Our prices are shown on CoilSpringConversions.co.uk
We try to make sure that the prices on our website are accurate however, we will need to validate the price before we process your order. We also aim only to display items which are in stock and can be dispatched quickly. If we are unable to supply a particular item that you have ordered, or if the correct price for an item is different from the price on your order, we will notify you as soon as we can after receiving your order. We may offer a replacement or upgraded item as a replacement, but if this is not to your satisfaction, you may cancel your order and we will refund any money you have paid.
We make every effort to keep our prices as the most competitive available but should you find any equivalent item/package cheaper elsewhere we will match the lower price. Simply email us the quotation that you have been given or send us a link to the lower priced item and we will contact you to confirm your order.
You can pay by PayPal or any Visa, MasterCard, Delta, Switch, Solo or JCB card. To ensure that shopping on-line is secure, your credit/debit details will be encrypted. For more details please contact us. The prices displayed on our web site are in British pounds. We currently debit money from your account the same day that your order is accepted and processed.
We ordinarily deliver goods to mainland UK destinations. For delivery outside this area, please contact us. We aim to deliver goods to mainland UK destinations within 1 working day in most circumstances. All orders sent will require a signature on receipt. Please ensure that someone is present at the delivery address to sign for the order. If there is not somebody present at the time of delivery, the courier company will leave their contact details so you can arrange another delivery time.
We will make every effort to deliver within the time stated on our website, but we will not be liable for any loss caused to you by late delivery. If the goods are not delivered within the delivery time which we quote for that item, please contact us by email. We will try to ensure that you receive your order, as quickly as possible.
Coil Spring Conversions will accept, for return or exchange, items that are in new condition, unused, unaltered and free of damages by the customer as long as the return or exchange is initiated within 14 days of the order ship date. For a full refund or exchange, return your item within 21 days from the receipt of original order. Please note, refunds are exclusive of shipping cost. The shipping cost for returned items are at the customers expense. Items must be returned with all original packaging.
How to Return or Exchange Your Order:
Request a return by emailing us at firstname.lastname@example.org. Affix the label to the outside of the shipping box and include a covering note with your order details inside the box. We recommend using a trackable shipping method. Please insure the package for the full retail value of the shipped products, as we will not be liable for any damage or loss incurred in transit.
Once we receive your package, we will process your return within 5 business days.
Refunds will be made in the form of the original payment where the same payment method used for purchase will be credited with a refund. While we process returns within 5 business days from the day we received the items, card refunds may take up to ten business days for your bank to complete, depending on their processing time. This can vary greatly between card issuers, and unfortunately we are unable to influence this.
Our Customer Service team will be happy to help you if you have any queries. You can email us at
Links to other websites and services
Our website contains links to other websites which are not under the control of and are not maintained by us. These links are provided for your convenience only, and we are not responsible for the content of those sites.
We may change or withdraw any part of our website, or may refuse you access to the website at any time if we consider it necessary. These terms are governed by the laws of England and Wales and any disputes will be decided only by the courts of England and Wales.
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